Trusted for Customer Success teams
Made for people behind retention
Turn every moment of customer belief into lasting impact.
Why Customer Success teams choose Trusted
Fuel Upsell and Retention with Customer Proof
Spot advocates before they raise their hand.
Turn customer signals into early advocacy that powers retention and renewals.
Reduce churn, turn connection into commitment
Recognise loyalty, reward belief, and build customer bonds that last.
Let customer love lead your next opportunity
Turn customer delight into trusted proof that wins new buyers.
Prove the ROI of great experiences
Simply prove impact - from renewals and referrals to real revenue.
Activate advocacy without the admin
Turn everyday wins into advocacy - automatically, not manually.
- Trigger review, referral, or story requests from live customer moments.
- Save hours of manual follow-up with built-in, AI-powered automations.
- Empower customers to share their voice on their terms.
See every signal of trust
Give CS total visibility into the moments that drive renewal and growth.
- Unified customer timeline with advocacy, feedback, and engagement in one place.
- Real-time alerts when customers share praise, referrals, or show risk.
- AI-powered next best actions.
- Identify promoters and champions across accounts automatically.
- Stop guessing - see trust forming as it happens.
Prove your impact
Show leadership exactly how customer success fuels growth.
- Connect advocacy and engagement metrics to NRR and expansion. Real time AI-generated health scores.
- Visualise the impact of trust on renewals, referrals, and retention.
- Share dashboards that turn customer belief into business proof.
- Finally measure what's been invisible: the ROI of trust.
Winning teams use Trusted
Leaders who put trust at the heart of their business
Trusted is taking advocacy where it needs to go next-measurable, connected, and built for modern growth. It's a bold vision for how customer trust will power the next era of go-to-market and I'm excited to see it unfold.
It's exciting to see innovation grounded in evidence. Trusted is helping us explore how user insights and advocacy can become measurable drivers of trust and growth.
Working with Trusted is helping us strengthen the most important part of our brand, the trust we build with our customers.
For the first time, it feels like someone built something for us, the people who help brands earn trust.
